Changing lifestyle and globalization have left everyone pressed for time. It is a fact that majority of jobs these days demand you to be working round the clock, leaving you with no time to get your basic chores or petty errands done. Cars and gadgets have become an integral part of today’s fast paced life. Businesses have moved forward in accepting challenging and productive platforms to keep their businesses profitably running and meeting customer demands.
One of the biggest tasks you need to carry out is general service or repair works for your car. Car repair or general service demands your time. You will either have to drop the car off at the center or wait for someone to pick it up. Assuming that’s not of grave concern than another challenge you face is with the timings of the service center which might not fit in your scheduler or unawareness of the center you manage to pick thinking it might offer you the service you deserve.
Goappointed helps both service center and customers in with solutions that are mutually beneficial for both the parties.
Advantages and benefits for service centers :
Goappointed offers a one page web page creation facility where you can showcase all the facilities and amenities available at your business center. The web page can showcase your staff, their experiences and area of expertise and a wide range of service you offer.
As a business you can register on the application and show the different time slots available to pick a car for service or repair.
You can promote your loyalty programs if any for customers registering on Goappointed. This way you can organize your service timings in a better fashion.
Customer doesn’t have to wait
Happy customer means repeat visit and hence increased revenue for the business
The registered requests can be prioritized depending on the type of job helping you organize and delegate responsibilities to your staff accordingly For example if you are running short on manpower and have appointment request for a general servicing against a car break down you can always decide on which request to prioritize and which one to re-schedule depending on the caliber of the staff you have present and the revenue either of the services will generate.
Goappointed helps you maintain customer database and with their contact details and email addresses you can
Can view pending appointment in queue
Send instant confirmation number for your next appointment
Can send text message or email informing the customer that’ service or repair work is completed on your car
With the accrued database you can even send out free campaign advertisements to the customer
Send out discount offers or e-vouchers to promote and improve your business strategy and sales.
Advantages and Benefits for customers:
Customers can check the different kinds of services offered
Most customers are pressed for time and would be happier to have 24 hour service center Go appointed makes it easier to find if there are any service stations as such
As a customer you can check if there are additional charges levied to provide this service or if it is free
You can check on reviews and feedback from other customers and make your pick
Despite the wait time at the center if you don’t mind waiting you can look out for centers with amenities like
Some service centers offer unparalleled customer lounges
Serve complimentary beverages
Offer free Wi-Fi
Hi-Definition TV to entertain you
Kids play area and more making your stay pleasant and worthwhile
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